How To Fix SAMQP_MESSAGE011 - Virus scan error occurred: &1

SAMQP_MESSAGE011 - Overview

• Message type: E = Error

• Message class: SAMQP_MESSAGE -

• Message number: 011

• Message text: Virus scan error occurred: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAMQP_MESSAGE011 - Virus scan error occurred: &1 ?

  The SAP error message SAMQP_MESSAGE011, which indicates a virus scan error, typically occurs when the SAP system is unable to successfully communicate with the virus scanning software. This can happen for various reasons, and understanding the cause is essential for troubleshooting the issue.
  Causes:
  
  Virus Scan 
  Configuration Issues: The virus scan interface may not be properly configured in the SAP system.
  Virus Scan Software Not Running: The virus scanning software may not be running or may have crashed.
  Network Issues: There may be network connectivity issues between the SAP system and the virus scanning software.
  File Size Limitations: The file being scanned may exceed the size limit set in the virus scanning configuration.
  Permissions Issues: The SAP system may not have the necessary permissions to access the virus scanning software or the files being scanned.
  Incompatible Virus Scan Software: The virus scanning software may not be compatible with the version of SAP you are using.
  
  Solutions:
  
  
  Check Virus Scan