How To Fix SAML2181 - User with SAP Global User ID '&1' does not exist in client '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 181

• Message text: User with SAP Global User ID '&1' does not exist in client '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2181 - User with SAP Global User ID '&1' does not exist in client '&2' ?

  The SAP error message SAML2181 indicates that a user with a specified SAP Global User ID does not exist in the specified client. This error typically occurs in the context of Single Sign-On (SSO) or when using SAP Identity Management (IdM) and can be related to user authentication issues.
  Cause:
  
  User Not Created: The user with the specified Global User ID has not been created in the SAP system for the specified client.
  Incorrect Client: The client number specified in the error message may be incorrect, leading to the system not finding the user.
  User Deactivation: The user may have been deactivated or deleted in the specified client.
  Synchronization Issues: If you are using an identity management system, there may be synchronization issues between the identity provider and the SAP system.
  Configuration Issues: There may be misconfigurations in the SSO setup or in the user mapping between the identity provider and SAP.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user with the specified Global User ID exists in the specified client. You can do this by using transaction code SU01 to search for the user.
  
  
  
  Create User:
  
  If the user does not exist, create the user in the specified client using transaction SU01. Ensure that the Global User ID is correctly assigned.
  
  
  
  Check Client Configuration:
  
  Ensure that the client number specified in the error message is correct. If you are working in a development or test environment, make sure you are using the correct client.
  
  
  
  User Activation:
  
  If the user exists but is inactive, reactivate the user in the specified client.
  
  
  
  Review SSO Configuration:
  
  If you are using SSO, review the SSO configuration settings to ensure that the user mapping is correctly set up between the identity provider and SAP.
  
  
  
  Check Synchronization:
  
  If you are using an identity management system, check for any synchronization issues that may prevent the user from being recognized in the SAP system.
  
  
  
  Consult Logs:
  
  Check the SAP system logs (transaction SM21) and the SSO logs for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for more details on user management and SSO configurations.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SAML authentication and user management.
  Community Forums: Consider checking SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.