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Message type: E = Error
Message class: SAML2 - SAML2 Nachrichten
Message number: 079
Message text: Authentication failed: User account not valid
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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SAML2079
- Authentication failed: User account not valid ?The SAP error message SAML2079: Authentication failed: User account not valid typically indicates that there is an issue with the user account being used for authentication in a Single Sign-On (SSO) scenario, particularly when using SAML (Security Assertion Markup Language) for authentication.
Causes:
- Invalid User Credentials: The user account may be locked, disabled, or the password may be incorrect.
- User Not Found: The user account may not exist in the target system or the identity provider (IdP).
- Configuration Issues: There may be misconfigurations in the SAML settings, such as incorrect mappings between the IdP and the Service Provider (SP).
- Expired User Account: The user account may have expired or is not valid anymore.
- User Attributes: Required attributes (like email or username) may not be correctly passed from the IdP to the SP.
- SAML Assertion Issues: The SAML assertion may not contain the necessary information or may be malformed.
Solutions:
Check User Account Status:
- Verify that the user account is active, not locked, and has the correct permissions in the SAP system.
- Ensure that the user account is not expired.
Validate Credentials:
- Confirm that the user is entering the correct username and password.
- If applicable, reset the password and try again.
Review SAML Configuration:
- Check the SAML configuration in both the IdP and SP to ensure that they are correctly set up.
- Ensure that the user attributes being sent in the SAML assertion match what the SAP system expects.
Check User Mapping:
- Ensure that the user account in the IdP is correctly mapped to the corresponding account in the SAP system.
- Verify that the SAML assertion includes the correct user identifier (e.g., email, username).
Examine SAML Assertions:
- Use tools like SAML Tracer (a browser extension) to inspect the SAML assertions being sent from the IdP to the SP.
- Look for any errors or missing attributes in the assertion.
Consult Logs:
- Check the SAP system logs for more detailed error messages that can provide additional context about the failure.
- Review the IdP logs to see if there are any issues reported during the authentication process.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or the support team for your IdP for further assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the SAML2079 error in your SAP environment.
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