How To Fix SAML2068 - Authentication failed: No description available

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 068

• Message text: Authentication failed: No description available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2068 - Authentication failed: No description available ?

  The SAP error message SAML2068: Authentication failed: No description available typically indicates an issue with the SAML (Security Assertion Markup Language) authentication process. This error can occur in various scenarios, particularly when integrating SAP systems with external identity providers (IdPs) for Single Sign-On (SSO) purposes.
  Causes:
  
  
  Configuration Issues: There may be misconfigurations in the SAML settings either on the SAP side or the IdP side. This includes incorrect entity IDs, assertion consumer service URLs, or certificate mismatches.
  
  
  Certificate Problems: The signing certificate used by the IdP may not be trusted by the SAP system, or the certificate may have expired.
  
  
  User Mapping Issues: The user attributes sent in the SAML assertion may not match the expected values in the SAP system, leading to authentication failures.
  
  
  Network Issues: There could be network connectivity problems between the SAP system and the IdP, preventing the SAML assertion from being received.
  
  
  Time Synchronization: If the clocks on the SAP system and the IdP are not synchronized, the SAML assertions may be considered invalid due to timestamp issues.
  
  
  Solutions:
  
  
  Check Configuration: Review the SAML configuration settings in both the SAP system and the IdP. Ensure that the entity IDs, assertion consumer service URLs, and other parameters are correctly set.
  
  
  Validate Certificates: Ensure that the IdP's signing certificate is correctly imported into the SAP system's trust store. Check for any certificate expiration and renew if necessary.
  
  
  User Attribute Mapping: Verify that the user attributes in the SAML assertion match the expected attributes in the SAP system. Adjust the mapping if necessary.
  
  
  Network Connectivity: Test the network connection between the SAP system and the IdP to ensure that there are no firewalls or other issues blocking the communication.
  
  
  Time Synchronization: Ensure that both the SAP system and the IdP are synchronized to the same time source (e.g., NTP server) to avoid timestamp-related issues.
  
  
  Check Logs: Review the logs on both the SAP system and the IdP for more detailed error messages that can provide additional context for the failure.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SAML authentication for any known issues or patches that may address the problem.
  Documentation: Refer to the official SAP documentation on SAML configuration and troubleshooting for detailed guidance.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By systematically addressing these areas, you should be able to resolve the SAML2068 error and successfully authenticate users in your SAP environment.