How To Fix SAML2060 - Call of function &1 failed with error &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 060

• Message text: Call of function &1 failed with error &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2060 - Call of function &1 failed with error &2 ?

  The SAP error message SAML2060, which states "Call of function &1 failed with error &2," typically occurs in the context of Single Sign-On (SSO) or Security Assertion Markup Language (SAML) configurations. This error indicates that a function call related to SAML processing has failed, and the specific function name and error code are provided in the message.
  Causes:
  
  Configuration Issues: Incorrect configuration of SAML settings in the SAP system or the Identity Provider (IdP) can lead to this error.
  Network Issues: Connectivity problems between the SAP system and the IdP can cause function calls to fail.
  Certificate Problems: Issues with SSL certificates, such as expired or untrusted certificates, can prevent successful communication.
  Authorization Issues: The user may not have the necessary permissions to perform the SAML operation.
  Version Mismatch: Incompatibility between the SAML versions used by the SAP system and the IdP can lead to errors.
  
  Solutions:
  
  Check Configuration: Review the SAML configuration settings in both the SAP system and the IdP. Ensure that all parameters, such as entity IDs, assertion consumer service URLs, and certificate settings, are correctly configured.
  Test Connectivity: Verify that the SAP system can reach the IdP. You can use tools like ping or telnet to check connectivity.
  Review Certificates: Ensure that the SSL certificates used for communication are valid, not expired, and trusted by both parties. If necessary, update or replace the certificates.
  Check User Permissions: Ensure that the user attempting to perform the SAML operation has the necessary authorizations in the SAP system.
  Consult Logs: Check the SAP system logs (transaction SLG1) and the IdP logs for more detailed error messages that can provide additional context for the failure.
  Update Software: Ensure that both the SAP system and the IdP are running compatible versions of their respective software. If there are known issues with certain versions, consider applying patches or updates.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to SAML and SSO configurations.
  Documentation: Review the official SAP documentation on SAML and SSO for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with the specific function name and error code for more targeted help.