How To Fix SAML2052 - User &1 in client &2 is not of type SERVICE

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 052

• Message text: User &1 in client &2 is not of type SERVICE

What causes this issue?

The use is not a service user on the current client.

System Response

For transient federation, only users of type SERVICE are allowed.

How to fix this error?

With the search help, select a service user with which transient
federation can occur.

Procedure for System Administrators

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2052 - User &1 in client &2 is not of type SERVICE ?

  The SAP error message SAML2052 indicates that a user in a specific client is not of the type "SERVICE." This error typically arises in the context of Single Sign-On (SSO) configurations using SAML (Security Assertion Markup Language) in SAP systems.
  Cause:
  The error occurs when the system expects a user of type "SERVICE" (which is typically used for service accounts in SSO scenarios) but finds a user of a different type (like a dialog user or a communication user). This can happen due to:
  
  Incorrect User Type: The user account being used for SSO is not configured as a service user.
  Configuration Issues: The SAML configuration may be pointing to the wrong user or client.
  Client-Specific Settings: The user may not be properly set up in the specified client.
  
  Solution:
  To resolve the SAML2052 error, you can follow these steps:
  
  
  Check User Type:
  
  Go to transaction SU01 in SAP.
  Enter the username that is causing the error and check the user type.
  Ensure that the user is of type "SERVICE." If not, you may need to create a new service user or modify the existing one.
  
  
  
  Create/Modify Service User:
  
  If the user does not exist, create a new user with the necessary roles and set the user type to "SERVICE."
  If the user exists but is not of the correct type, you may need to create a new service user or adjust the existing user's settings.
  
  
  
  Review SAML Configuration:
  
  Check the SAML configuration in transaction SAML2.
  Ensure that the correct user is specified for the SSO configuration and that it is pointing to the right client.
  
  
  
  Client-Specific Settings:
  
  Verify that the user is correctly set up in the specified client. You may need to replicate the user settings across clients if necessary.
  
  
  
  Authorization Checks:
  
  Ensure that the service user has the necessary authorizations to perform the required actions in the SAP system.
  
  
  
  Testing:
  
  After making the necessary changes, test the SSO configuration again to see if the error persists.
  
  
  
  Related Information:
  
  User Types in SAP: Understanding the different user types (dialog, service, communication) is crucial for proper user management in SAP.
  SAML Configuration: Familiarize yourself with the SAML configuration settings in SAP, including identity providers and service providers.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to SAML and user types.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting the SAP community for further assistance.