How To Fix SAML2032 - Could not create session

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 032

• Message text: Could not create session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2032 - Could not create session ?

  The SAP error message SAML2032: Could not create session typically occurs in the context of Single Sign-On (SSO) configurations using SAML (Security Assertion Markup Language). This error indicates that the system was unable to establish a session for the user, which can be due to various reasons. Below are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect configuration of the SAML settings in the Identity Provider (IdP) or Service Provider (SP) can lead to session creation failures.
  Certificate Problems: Issues with the certificates used for signing or encrypting SAML assertions can prevent successful authentication.
  User Attributes: Missing or incorrect user attributes in the SAML assertion can lead to session creation issues.
  Network Issues: Connectivity problems between the SAP system and the IdP can cause session creation failures.
  Expired Sessions: If the user’s session has expired or if there are issues with session management, this error may occur.
  Browser Issues: Sometimes, browser settings or extensions can interfere with the SSO process.
  
  Solutions:
  
  
  Check SAML Configuration:
  
  Verify the SAML configuration settings in both the IdP and SP. Ensure that the endpoints, entity IDs, and other parameters are correctly set.
  Ensure that the SAML assertion is correctly formatted and contains all required attributes.
  
  
  
  Validate Certificates:
  
  Check that the certificates used for signing and encrypting SAML assertions are valid and correctly configured in both the IdP and SP.
  Ensure that the certificates have not expired.
  
  
  
  Review User Attributes:
  
  Ensure that the necessary user attributes (like email, username, etc.) are being sent in the SAML assertion and that they match what the SAP system expects.
  
  
  
  Network Connectivity:
  
  Test the network connectivity between the SAP system and the IdP. Ensure that there are no firewalls or network policies blocking the communication.
  
  
  
  Session Management:
  
  Check the session management settings in the SAP system. Ensure that the session timeout settings are appropriate and that sessions are being handled correctly.
  
  
  
  Browser Troubleshooting:
  
  Clear the browser cache and cookies, or try using a different browser to see if the issue persists.
  Disable any browser extensions that might interfere with the SSO process.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to SAML and SSO configurations.
  Logs: Review the logs in the SAP system and the IdP for any error messages or warnings that could provide more context about the failure.
  Documentation: Refer to the official SAP documentation for SAML and SSO configurations for detailed guidance on setting up and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or consult with a specialist who has experience with SAML and SSO configurations in SAP environments.