How To Fix SAML2013 - Defederation of user &1 (format: &2) failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 013

• Message text: Defederation of user &1 (format: &2) failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2013 - Defederation of user &1 (format: &2) failed ?

  The SAP error message SAML2013 indicates that there was a failure in the defederation process of a user. This typically occurs in the context of Single Sign-On (SSO) scenarios using SAML (Security Assertion Markup Language). The error message format is as follows:
  
  &1: This placeholder represents the user ID of the user for whom the defederation failed.
  &2: This placeholder represents the format of the user ID (e.g., email, username, etc.).
  
  Cause
  The error can occur due to several reasons, including:
  
  Invalid User ID Format: The user ID provided may not match the expected format or may not exist in the system.
  Configuration Issues: There may be misconfigurations in the SAML settings, such as incorrect identity provider (IdP) or service provider (SP) configurations.
  Network Issues: Connectivity problems between the SAP system and the IdP can lead to defederation failures.
  User Session Issues: The user session may not be valid or may have expired, leading to a failure in the defederation process.
  Authorization Issues: The user may not have the necessary permissions to perform the defederation operation.
  
  Solution
  To resolve the SAML2013 error, you can take the following steps:
  
  Check User ID Format: Ensure that the user ID being used for defederation is in the correct format and exists in the system.
  Review SAML Configuration: Verify the SAML configuration settings in both the SAP system and the IdP. Ensure that the endpoints, certificates, and other settings are correctly configured.
  Network Connectivity: Check for any network issues that may be preventing communication between the SAP system and the IdP. Ensure that firewalls or proxies are not blocking the necessary traffic.
  Session Management: Ensure that the user session is valid and has not expired. If necessary, prompt the user to log in again.
  Authorization Checks: Verify that the user has the necessary permissions to perform the defederation operation. Check the roles and authorizations assigned to the user.
  Logs and Traces: Review the SAP system logs and traces for more detailed error messages that can provide additional context on the failure.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SAML and defederation processes.
  Documentation: Refer to the official SAP documentation on SAML configuration and troubleshooting for more detailed guidance.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SAML2013 error effectively.