How To Fix SAML2009 - No user found for name ID '&1' (format: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 009

• Message text: No user found for name ID '&1' (format: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2009 - No user found for name ID '&1' (format: &2) ?

  The SAP error message SAML2009 indicates that the system could not find a user corresponding to the provided Name ID in the SAML assertion. This typically occurs in scenarios involving Single Sign-On (SSO) where SAML (Security Assertion Markup Language) is used for authentication.
  Cause:
  
  User Not Created: The user with the specified Name ID does not exist in the SAP system.
  Incorrect Name ID Format: The format of the Name ID does not match what the SAP system expects (e.g., email, username).
  User Mapping Issues: There may be a misconfiguration in the mapping between the SAML assertion and the SAP user accounts.
  Identity Provider (IdP) Configuration: The IdP may not be sending the correct Name ID or attributes in the SAML assertion.
  User Status: The user might be inactive or locked in the SAP system.
  
  Solution:
  
  Verify User Existence: Check if the user exists in the SAP system. You can do this by using transaction code SU01 to search for the user.
  Check Name ID Format: Ensure that the Name ID format being sent by the IdP matches the expected format in SAP. This can be configured in the SAML settings in the SAP system.
  User Mapping Configuration: Review the SAML configuration in the SAP system to ensure that the Name ID is correctly mapped to the user attributes in SAP.
  IdP Configuration: Check the configuration of the Identity Provider to ensure that it is sending the correct Name ID and any required attributes.
  User Status: Ensure that the user is active and not locked. You can check this in the user maintenance screen (SU01).
  Logs and Traces: Enable SAML tracing in SAP to get more detailed logs about the SAML authentication process. This can help identify where the issue lies.
  
  Related Information:
  
  SAML Configuration in SAP: Familiarize yourself with the SAML configuration settings in the SAP system, which can be found in transaction SAML2.
  Documentation: Refer to SAP documentation on SAML and SSO for detailed guidance on configuration and troubleshooting.
  User Management: Understand how user management works in SAP, including user roles and profiles, to ensure that users have the necessary permissions.
  
  By following these steps, you should be able to diagnose and resolve the SAML2009 error in your SAP environment.