How To Fix SALV_BOQT005 - Crystal reports cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: SALV_BOQT - Messages for SALV_BO*

• Message number: 005

• Message text: Crystal reports cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALV_BOQT005 - Crystal reports cannot be displayed ?

  The SAP error message SALV_BOQT005, which indicates that "Crystal Reports cannot be displayed," can arise from various issues related to the integration of SAP with Crystal Reports. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Configuration: The connection between SAP and the Crystal Reports server may not be configured correctly.
  User Permissions: The user may not have the necessary permissions to access the Crystal Reports.
  Crystal Reports Server Issues: The Crystal Reports server may be down or experiencing issues.
  Browser Compatibility: The web browser being used may not be compatible with the Crystal Reports viewer.
  Network Issues: There may be network connectivity issues preventing access to the Crystal Reports server.
  Version Mismatch: There may be a version mismatch between the SAP system and the Crystal Reports software.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the Crystal Reports server is correctly configured in the SAP system. This includes checking the connection settings and ensuring that the server is reachable.
  
  
  
  Verify User Permissions:
  
  Check the user roles and permissions in both SAP and Crystal Reports to ensure that the user has access to the reports.
  
  
  
  Restart Crystal Reports Server:
  
  If the server is down, restarting it may resolve the issue. Check the server logs for any errors that may indicate the cause of the downtime.
  
  
  
  Browser Compatibility:
  
  Try accessing the reports using a different web browser or ensure that the current browser is updated to the latest version. Some browsers may have compatibility issues with the Crystal Reports viewer.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the Crystal Reports server. This can include checking firewalls, VPNs, or other network configurations.
  
  
  
  Check for Updates:
  
  Ensure that both SAP and Crystal Reports are updated to the latest versions. Sometimes, updates include fixes for known issues.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP and Crystal Reports documentation for any specific troubleshooting steps related to the error message SALV_BOQT005.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases notes that address specific problems.
  Crystal Reports Documentation: Review the Crystal Reports documentation for troubleshooting tips and best practices.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.