How To Fix SALERT123 - Internal error while creating recipient rule

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 123

• Message text: Internal error while creating recipient rule

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT123 - Internal error while creating recipient rule ?

  The SAP error message SALERT123 indicates an internal error that occurs while creating a recipient rule in the SAP system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect settings in the alert configuration or recipient rules can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the underlying tables that the alert system relies on.
  Authorization Problems: Insufficient permissions for the user trying to create the recipient rule.
  System Bugs: There may be known bugs in the version of SAP you are using that could cause this error.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to internal errors.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the alert management and recipient rules. Ensure that all required fields are filled out correctly.
  Use transaction codes like SALERT to access alert management settings.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to create recipient rules. Check roles and profiles assigned to the user.
  
  
  
  Check for Data Inconsistencies:
  
  Look for any inconsistencies in the data that might be causing the error. This may involve checking related tables or entries in the system.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SALERT, SM21, and SU53 for authorization checks.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to alert management and recipient rules for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the SALERT123 error and implement a solution.