How To Fix SALERT071 - No e-mail address is entered in customizing for XML forwarding

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 071

• Message text: No e-mail address is entered in customizing for XML forwarding

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT071 - No e-mail address is entered in customizing for XML forwarding ?

  The SAP error message SALERT071 indicates that there is no email address configured in the system for XML forwarding. This typically occurs when the system is trying to send alerts or notifications via email, but it cannot find a valid email address in the configuration settings.
  Cause:
  The primary cause of this error is the absence of an email address in the customizing settings for XML forwarding. This can happen if the configuration was not set up correctly or if the email address was removed or not maintained.
  Solution:
  To resolve the error SALERT071, you need to ensure that an email address is configured in the relevant customizing settings. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to transaction code SPRO (SAP Project Reference Object).
  Navigate to the following path:
  Cross-Application Components -> SAP Business Workflow -> Workflow Customizing -> Define Workflow Settings
  
  
  
  
  Maintain Email Address:
  
  Look for the section related to XML forwarding or Alert Management.
  Ensure that an email address is entered in the relevant fields. This could be a general email address for alerts or notifications.
  
  
  
  Check User Settings:
  
  You may also want to check the user settings for the specific user or role that is generating the alert. Ensure that the user has a valid email address maintained in their user profile.
  You can check this in transaction code SU01 (User Maintenance) by entering the user ID and checking the Address tab.
  
  
  
  Test the Configuration:
  
  After entering the email address, test the configuration by triggering an alert or notification to see if the error persists.
  
  
  
  Check SMTP Configuration:
  
  Ensure that the SMTP settings are correctly configured in your SAP system. This can be done in transaction code SCOT (SAPconnect Administration). Make sure that the email sending functionality is active and properly set up.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access to the SAP Customizing Implementation Guide.
  SU01: User Maintenance.
  SCOT: SAPconnect Administration.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on configuring email notifications and alerts in SAP systems.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  
  By ensuring that the email address is correctly configured and that the necessary settings are in place, you should be able to resolve the SALERT071 error.