How To Fix SALERT063 - External recipient &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 063

• Message text: External recipient &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT063 - External recipient & ?

  The SAP error message SALERT063 typically indicates an issue related to the configuration of external recipients in the SAP system, particularly in the context of SAP Alert Management. This error can occur when the system is unable to send alerts to an external recipient due to various reasons.
  Cause:
  
  Incorrect Configuration: The external recipient may not be properly configured in the SAP system. This includes missing or incorrect email addresses or settings.
  Missing Authorization: The user or system may lack the necessary authorizations to send alerts to external recipients.
  SMTP Configuration Issues: There may be issues with the SMTP configuration in the SAP system, preventing emails from being sent.
  Network Issues: Network problems could be preventing the SAP system from reaching the mail server.
  Recipient Not Defined: The external recipient may not be defined in the alert management settings.
  
  Solution:
  
  
  Check Recipient Configuration:
  
  Go to the transaction code ALRTCATDEF to check the configuration of alert categories and ensure that the external recipient is correctly defined.
  Verify that the email address of the external recipient is correct and properly formatted.
  
  
  
  Review SMTP Settings:
  
  Check the SMTP configuration in transaction code SCOT (SAPconnect) to ensure that the mail server settings are correct.
  Ensure that the SMTP node is active and properly configured to send emails.
  
  
  
  Authorization Check:
  
  Ensure that the user or system has the necessary authorizations to send alerts. This may involve checking roles and authorizations in transaction code PFCG.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors logged.
  You can also perform a test email sending from the SAP system to verify that the SMTP connection is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from connecting to the mail server.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ALRTCATDEF: Alert Category Definition
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  PFCG: Role Maintenance
  
  
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on Alert Management and SAPconnect configuration.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the SALERT063 error in your SAP system.