How To Fix SALERT060 - Delivery by fax to & &

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 060

• Message text: Delivery by fax to & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT060 - Delivery by fax to & & ?

  The SAP error message SALERT060 typically indicates an issue related to the delivery of documents via fax. The message format suggests that there is a problem with the fax delivery process, which could be due to various reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Incorrect Fax Number: The fax number provided in the system may be incorrect or improperly formatted.
  Fax Configuration Issues: The SAP system may not be properly configured to send faxes. This includes settings in the SAPconnect configuration.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the fax server.
  Fax Server Down: The external fax server may be down or experiencing issues.
  User Authorization: The user attempting to send the fax may not have the necessary authorizations to do so.
  Document Format Issues: The document being sent may not be in a format that the fax system can process.
  
  Solutions:
  
  Verify Fax Number: Check the fax number in the master data or the document being sent to ensure it is correct and formatted properly.
  Check SAPconnect Configuration: Ensure that the SAPconnect settings are correctly configured for fax delivery. This includes checking the settings in transaction code SCOT.
  Test Network Connectivity: Ensure that the SAP system can communicate with the fax server. You can perform a ping test or check network settings.
  Check Fax Server Status: Verify that the fax server is operational. Contact your IT department or the service provider to confirm.
  Review User Authorizations: Ensure that the user has the necessary permissions to send faxes. This can be checked in the user roles and authorizations.
  Document Format: Ensure that the document being sent is in a compatible format. If necessary, convert the document to a supported format before sending.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect Administration) for configuration and monitoring.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to fax delivery.
  Logs and Traces: Review logs in transaction SOST (SAPconnect Send Overview) to see if there are any additional error messages or details that can help diagnose the issue.
  Documentation: Refer to SAP documentation for detailed guidance on configuring and troubleshooting SAPconnect and fax delivery.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.