How To Fix SALERT053 - SMS number & (for text message) could not be added


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SALERT - Messages for the Alert Framework

  • Message number: 053

  • Message text: SMS number & (for text message) could not be added

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SALERT053 - SMS number & (for text message) could not be added ?

    The SAP error message SALERT053 indicates that there was an issue with adding a Short Message Service (SMS) number for sending text messages. This error can occur in various scenarios, particularly when dealing with SAP Alert Management or when configuring SMS notifications.

    Causes:

    1. Invalid SMS Number Format: The SMS number provided may not be in the correct format. It should typically include the country code and should not contain any special characters or spaces.
    2. Configuration Issues: The SMS gateway or service may not be properly configured in the SAP system. This includes settings related to the SMS provider or the communication method.
    3. Missing Authorizations: The user attempting to add the SMS number may not have the necessary authorizations to perform this action.
    4. Technical Issues: There could be underlying technical issues with the SAP system or the SMS service provider that are preventing the addition of the SMS number.
    5. Service Provider Limitations: The SMS service provider may have limitations on the number of messages or the types of numbers that can be used.

    Solutions:

    1. Check SMS Number Format: Ensure that the SMS number is correctly formatted. It should include the country code and be free of any invalid characters.
    2. Review Configuration Settings: Verify the configuration settings for the SMS gateway in the SAP system. Ensure that all necessary parameters are correctly set up.
    3. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to add SMS numbers.
    4. Test SMS Service: If possible, test the SMS service independently to ensure that it is functioning correctly. This can help identify if the issue lies with the SAP system or the SMS provider.
    5. Consult Documentation: Refer to the SAP documentation or the documentation provided by the SMS service provider for any specific requirements or troubleshooting steps.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or the SMS service provider for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the SALERT053 error message in SAP.

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