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Message type: E = Error
Message class: SALERT - Messages for the Alert Framework
Message number: 053
Message text: SMS number & (for text message) could not be added
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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SALERT053
- SMS number & (for text message) could not be added ?The SAP error message SALERT053 indicates that there was an issue with adding a Short Message Service (SMS) number for sending text messages. This error can occur in various scenarios, particularly when dealing with SAP Alert Management or when configuring SMS notifications.
Causes:
- Invalid SMS Number Format: The SMS number provided may not be in the correct format. It should typically include the country code and should not contain any special characters or spaces.
- Configuration Issues: The SMS gateway or service may not be properly configured in the SAP system. This includes settings related to the SMS provider or the communication method.
- Missing Authorizations: The user attempting to add the SMS number may not have the necessary authorizations to perform this action.
- Technical Issues: There could be underlying technical issues with the SAP system or the SMS service provider that are preventing the addition of the SMS number.
- Service Provider Limitations: The SMS service provider may have limitations on the number of messages or the types of numbers that can be used.
Solutions:
- Check SMS Number Format: Ensure that the SMS number is correctly formatted. It should include the country code and be free of any invalid characters.
- Review Configuration Settings: Verify the configuration settings for the SMS gateway in the SAP system. Ensure that all necessary parameters are correctly set up.
- User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to add SMS numbers.
- Test SMS Service: If possible, test the SMS service independently to ensure that it is functioning correctly. This can help identify if the issue lies with the SAP system or the SMS provider.
- Consult Documentation: Refer to the SAP documentation or the documentation provided by the SMS service provider for any specific requirements or troubleshooting steps.
- Contact Support: If the issue persists, consider reaching out to SAP support or the SMS service provider for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the SALERT053 error message in SAP.
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