How To Fix SAI_GLOBAL028 - &1: Error when updating buffer for Adapter Engine &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_GLOBAL - Message Class for SAI_GLOBAL Objects

• Message number: 028

• Message text: &1: Error when updating buffer for Adapter Engine &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_GLOBAL028 - &1: Error when updating buffer for Adapter Engine &2 ?

  The SAP error message SAI_GLOBAL028 typically indicates an issue with the Adapter Engine in SAP Process Integration (PI) or SAP Process Orchestration (PO). This error occurs when there is a problem updating the buffer for the Adapter Engine, which can be caused by various factors.
  Causes:
  
  Network Issues: Connectivity problems between the components of the SAP landscape can lead to buffer update failures.
  Configuration Errors: Incorrect configuration settings in the Adapter Engine or related components can cause this error.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can prevent the Adapter Engine from processing requests properly.
  Database Issues: Problems with the underlying database, such as locks or performance issues, can affect the buffer update process.
  Version Compatibility: Mismatched versions of components in the SAP landscape can lead to communication issues.
  
  Solutions:
  
  Check Connectivity: Ensure that all components of the SAP landscape can communicate with each other without any network issues.
  Review Configuration: Verify the configuration settings for the Adapter Engine and ensure they are correct. This includes checking the communication channels and adapter settings.
  Monitor System Resources: Use monitoring tools to check the system resources and ensure that the Adapter Engine has enough CPU and memory available.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for locks, performance bottlenecks, or other issues.
  Update Components: Ensure that all components of the SAP landscape are running compatible versions. If necessary, apply patches or updates to resolve compatibility issues.
  Check Logs: Review the logs for the Adapter Engine and other related components to identify any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or fixes. You can search the SAP Support Portal for relevant notes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for Process Integration/Orchestration for detailed information on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.