How To Fix SAI_CACHE840 - Integration Directory, '&1' mode

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 840

• Message text: Integration Directory, '&1' mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE840 - Integration Directory, '&1' mode ?

  The SAP error message SAI_CACHE840 typically relates to issues in the Integration Directory, particularly when dealing with cache management in SAP Process Integration (PI) or SAP Process Orchestration (PO). This error can occur when there are problems with the cache for the Integration Directory, which can affect the processing of messages and the overall integration scenario.
  Cause:
  
  Cache Inconsistency: The cache for the Integration Directory may be inconsistent or corrupted, leading to issues when trying to access or modify integration scenarios.
  Configuration Changes: Recent changes in the configuration of the Integration Directory may not have been properly reflected in the cache.
  System Performance: High load on the system or performance issues may lead to timeouts or failures in accessing the cache.
  Version Mismatch: There may be a mismatch between the versions of the Integration Directory and the components trying to access it.
  
  Solution:
  
  
  Clear the Cache: The first step in resolving this issue is to clear the cache for the Integration Directory. This can usually be done through the SAP NetWeaver Administrator or by using specific transaction codes in the SAP GUI.
  
  Use transaction SXMB_ADM to access the Integration Engine administration and clear the cache.
  Alternatively, you can use transaction SICF to restart the relevant services.
  
  
  
  Check Configuration: Review the configuration settings in the Integration Directory to ensure that they are correct and consistent. Make sure that all necessary objects are properly defined and activated.
  
  
  Restart Services: If clearing the cache does not resolve the issue, consider restarting the relevant services or the entire SAP PI/PO system to refresh all components.
  
  
  Monitor System Performance: Check the system performance and logs to identify any underlying issues that may be causing the cache problems. Look for any long-running processes or resource bottlenecks.
  
  
  Update Components: Ensure that all components of the SAP PI/PO system are up to date and compatible with each other. This includes checking for any patches or updates that may address known issues.
  
  
  Consult SAP Notes: Search for relevant SAP Notes that may provide additional guidance or solutions specific to the SAI_CACHE840 error. SAP Notes often contain fixes or workarounds for known issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Integration Directory and Process Integration for detailed information on cache management and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SXMB_MONI for monitoring messages and SICF for service management.
  
  If the problem persists after trying these solutions, it may be necessary to involve SAP support for further assistance.