How To Fix SAI_CACHE817 - 'Complete' mode -> Deleting all objects in cache

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 817

• Message text: 'Complete' mode -> Deleting all objects in cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE817 - 'Complete' mode -> Deleting all objects in cache ?

  The SAP error message SAI_CACHE817 indicates that there is an issue related to the cache management in the SAP system, specifically when it is in "Complete" mode. This message typically arises when the system is attempting to delete all objects from the cache, which can be a part of a cache refresh or clear operation.
  Cause:
  
  Cache Management: The error usually occurs during cache management operations, such as when the system is trying to clear or refresh the cache for performance optimization.
  Configuration Issues: There may be misconfigurations in the cache settings or parameters that lead to this error.
  System Performance: If the system is under heavy load or if there are issues with the underlying database, it may trigger this error.
  Data Consistency: In some cases, inconsistencies in the data or objects that are supposed to be cached can lead to this error.
  
  Solution:
  
  Check Cache Configuration: Review the cache configuration settings in the SAP system. Ensure that they are set correctly according to the system requirements.
  Clear Cache Manually: If the error persists, you may need to manually clear the cache. This can often be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs) to identify issues.
  Monitor System Performance: Use transaction codes like ST02 (Tune Summary) to monitor the performance of the buffer and cache. Look for any bottlenecks or issues that may be affecting cache performance.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to cache management.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific recommendations or fixes provided by SAP.
  System Restart: In some cases, a system restart may help resolve temporary issues related to cache management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12, SM21, ST02, and SICF for cache management and monitoring.
  SAP Documentation: Refer to the official SAP documentation for detailed information on cache management and performance tuning.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation and assistance.