How To Fix SAI_CACHE811 - Reading data from Integration Directory (URL &1, User &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 811

• Message text: Reading data from Integration Directory (URL &1, User &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE811 - Reading data from Integration Directory (URL &1, User &2) ?

  The SAP error message SAI_CACHE811 typically indicates an issue related to reading data from the Integration Directory, which is part of the SAP Process Integration (PI) or SAP Process Orchestration (PO) environment. This error can occur due to various reasons, including configuration issues, connectivity problems, or authorization issues.
  Causes:
  
  Authorization Issues: The user specified in the error message may not have the necessary permissions to access the Integration Directory.
  Connectivity Problems: There may be network issues preventing the system from connecting to the Integration Directory.
  Configuration Errors: Incorrect configuration settings in the Integration Directory or the related components can lead to this error.
  Cache Issues: The cache may be outdated or corrupted, leading to problems when trying to read data.
  Service Unavailability: The Integration Directory service may be down or not responding.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user specified in the error message has the necessary roles and authorizations to access the Integration Directory. You can check this in the user management section of SAP.
  
  
  
  Verify Connectivity:
  
  Check the network connection between the SAP system and the Integration Directory. Ensure that the URL mentioned in the error message is reachable from the SAP system.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings in the Integration Directory to ensure that they are correct. This includes checking the communication channels, sender/receiver agreements, and any other relevant settings.
  
  
  
  Clear Cache:
  
  If the issue is related to caching, you can try clearing the cache. This can often be done through transaction codes like SXMB_MONI or SXI_CACHE in the SAP GUI.
  
  
  
  Check Service Status:
  
  Ensure that the Integration Directory service is running and available. You can check the status of the service in the SAP NetWeaver Administrator or relevant monitoring tools.
  
  
  
  Review Logs:
  
  Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SXMB_MONI (for monitoring messages), SXI_CACHE (for cache management), and SXI_CACHE (for cache clearing).
  Documentation: Refer to SAP documentation for Process Integration/Orchestration for detailed information on configuration and troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the SAI_CACHE811 error.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.