How To Fix SAI_CACHE808 - Reporting error in cache refresh to Integration Directory

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 808

• Message text: Reporting error in cache refresh to Integration Directory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE808 - Reporting error in cache refresh to Integration Directory ?

  The SAP error message SAI_CACHE808 typically indicates a problem with the cache refresh process in the Integration Directory of SAP Process Integration (PI) or SAP Process Orchestration (PO). This error can occur due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Causes:
  
  Configuration Issues: Incorrect settings in the Integration Directory or in the cache configuration can lead to this error.
  Network Issues: Problems with network connectivity between the Integration Directory and the cache server can cause refresh failures.
  Data Inconsistencies: If there are inconsistencies in the data being processed or if the data is not in the expected format, it can lead to errors during the cache refresh.
  System Performance: High load on the system or insufficient resources can also lead to timeouts or failures in the cache refresh process.
  Version Mismatch: If there are version mismatches between components, it can lead to compatibility issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Integration Directory and ensure that they are correct. Pay special attention to cache settings and any relevant parameters.
  Network Connectivity: Verify that there are no network issues between the Integration Directory and the cache server. Check firewalls, proxies, and network routes.
  Data Validation: Ensure that the data being processed is valid and consistent. Check for any discrepancies or errors in the data that could cause the cache refresh to fail.
  System Resources: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scaling resources.
  Check Logs: Review the application logs and trace files for more detailed error messages that can provide insights into the root cause of the issue.
  Restart Services: Sometimes, simply restarting the relevant services or the entire system can resolve transient issues.
  Update Components: Ensure that all components are up to date and compatible with each other. Apply any necessary patches or updates.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the SAI_CACHE808 error for any specific fixes or recommendations provided by SAP.
  Documentation: Refer to the official SAP documentation for guidance on cache management and troubleshooting in SAP PI/PO.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.