How To Fix SAI_CACHE401 - Could not schedule background report. Reason: & & & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAI_CACHE - XI Configuration Cache

  • Message number: 401

  • Message text: Could not schedule background report. Reason: & & & &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SAI_CACHE401 - Could not schedule background report. Reason: & & & & ?

    The SAP error message SAI_CACHE401 indicates that there was an issue scheduling a background report, and the message typically includes a reason that is represented by placeholders (e.g., & & & &). This can happen for various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Insufficient Authorizations: The user may not have the necessary authorizations to schedule background jobs.
    2. System Resource Issues: The system may be experiencing resource constraints, such as memory or CPU limitations, which can prevent the scheduling of background jobs.
    3. Job Scheduling Configuration: There may be issues with the configuration of the background job scheduling in the SAP system.
    4. Database Locking: There could be locks on the database that prevent the job from being scheduled.
    5. Job Server Issues: The background job server may not be available or properly configured.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to schedule background jobs. This can be done by reviewing the user's roles and authorizations in transaction SU01.
    2. Monitor System Resources: Use transaction SM50 or SM66 to monitor system resources and check if there are any performance issues. If the system is overloaded, consider optimizing resource usage or scheduling jobs during off-peak hours.
    3. Review Job Scheduling Configuration: Check the configuration of the background job scheduling in transaction SM37 to see if there are any misconfigurations or issues with the job definitions.
    4. Check for Database Locks: Use transaction SM12 to check for any locks on the database that might be preventing the job from being scheduled. If locks are found, investigate and resolve them.
    5. Verify Job Server Availability: Ensure that the background job server is running and properly configured. You can check this in transaction SM61 to see the status of the background servers.

    Related Information:

    • Transaction Codes:
      • SM37: Monitor Background Jobs
      • SM50: Work Process Overview
      • SM66: Global Work Process Overview
      • SM12: Display and Delete Locks
      • SM61: Define Background Job Servers
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes in the SAP Support Portal.
    • System Logs: Review system logs in transaction SLG1 for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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