How To Fix SAI_CACHE114 - No details available on runtime configuration and no open tasks

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 114

• Message text: No details available on runtime configuration and no open tasks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE114 - No details available on runtime configuration and no open tasks ?

  The SAP error message SAI_CACHE114 indicates that there are no details available on the runtime configuration and no open tasks in the context of the SAP system's cache management. This error typically arises in scenarios involving the SAP Application Interface Framework (AIF) or when dealing with caching mechanisms in SAP.
  Cause:
  
  Cache Configuration Issues: The error may occur if the cache is not properly configured or if there are issues with the cache settings in the system.
  No Active Tasks: The message suggests that there are no active tasks or processes that are currently utilizing the cache, which could indicate that the system is not processing any relevant data.
  System Performance Issues: If the system is under heavy load or if there are performance issues, it may not be able to retrieve the necessary runtime configuration details.
  Missing or Incomplete Data: The runtime configuration data may be missing or incomplete, leading to the inability to display the required details.
  
  Solution:
  
  Check Cache Configuration: Review the cache configuration settings in the SAP system. Ensure that the cache is properly set up and that all necessary parameters are correctly defined.
  Restart Cache: Sometimes, restarting the cache or the relevant services can resolve temporary issues. This can be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs) to check for any related issues.
  Monitor Active Tasks: Use transaction codes like SM37 to monitor background jobs and ensure that there are active tasks that should be utilizing the cache.
  Check System Logs: Review system logs for any related error messages or warnings that could provide more context about the issue. Use transaction SLG1 to check application logs.
  Update SAP Notes: Check for any relevant SAP Notes that may address this specific error. Sometimes, applying a patch or update can resolve underlying issues.
  Consult Documentation: Refer to the official SAP documentation for the Application Interface Framework or caching mechanisms for more detailed troubleshooting steps.
  
  Related Information:
  
  SAP Application Interface Framework (AIF): If you are using AIF, ensure that the configuration is complete and that all necessary components are active.
  Performance Monitoring: Use tools like SAP Solution Manager or transaction ST03N to monitor system performance and identify any bottlenecks that may be affecting cache performance.
  SAP Community and Support: Engage with the SAP Community or SAP Support for additional insights or similar cases that may have been resolved by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP Support for further assistance, providing them with detailed logs and system information to facilitate troubleshooting.