How To Fix SAI_CACHE110 - XI runtime cache has a current status


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAI_CACHE - XI Configuration Cache

  • Message number: 110

  • Message text: XI runtime cache has a current status

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SAI_CACHE110 - XI runtime cache has a current status ?

    The SAP error message SAI_CACHE110 indicates that there is an issue with the XI (Exchange Infrastructure) runtime cache. This error typically arises when the cache is in a state that prevents it from functioning correctly, which can affect message processing in SAP PI/PO (Process Integration/Process Orchestration).

    Cause:

    The error can be caused by several factors, including:

    1. Cache Corruption: The runtime cache may have become corrupted due to various reasons, such as system crashes or improper shutdowns.
    2. Configuration Issues: Incorrect configuration settings in the XI runtime environment can lead to cache problems.
    3. Resource Limitations: Insufficient memory or other system resources can prevent the cache from operating correctly.
    4. Version Mismatch: Incompatibilities between different components of the SAP system can also lead to cache issues.

    Solution:

    To resolve the SAI_CACHE110 error, you can try the following steps:

    1. Restart the XI Runtime:

      • Restart the Integration Engine or the entire SAP PI/PO system. This can help clear temporary issues with the cache.
    2. Clear the Cache:

      • Use transaction SXMB_MONI to monitor and manage the cache. You can clear the cache from this transaction if necessary.
      • Alternatively, you can use transaction SXI_CACHE to manage the cache directly.
    3. Check System Resources:

      • Ensure that the system has adequate memory and CPU resources. Monitor system performance and adjust as necessary.
    4. Review Configuration:

      • Check the configuration settings for the XI runtime. Ensure that all settings are correct and consistent with the system requirements.
    5. Update SAP Components:

      • Ensure that all relevant SAP components are up to date. Sometimes, applying the latest patches or updates can resolve underlying issues.
    6. Check Logs:

      • Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
    7. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be known issues and fixes documented.
    8. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes:

      • SXMB_MONI: Monitor and manage message processing.
      • SXI_CACHE: Manage the XI runtime cache.
      • SLG1: View application logs.
      • SM21: View system logs.
    • Documentation: Refer to the official SAP documentation for PI/PO for more detailed information on cache management and troubleshooting.

    By following these steps, you should be able to diagnose and resolve the SAI_CACHE110 error effectively.

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