How To Fix SAI_CACHE107 - User &1 is not authorized to display XI cache data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAI_CACHE - XI Configuration Cache

  • Message number: 107

  • Message text: User &1 is not authorized to display XI cache data

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SAI_CACHE107 - User &1 is not authorized to display XI cache data ?

    The SAP error message SAI_CACHE107 indicates that a user is not authorized to display XI (Exchange Infrastructure) cache data. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) environments, where users may need to access cache data for troubleshooting or monitoring purposes.

    Cause:

    The error is caused by insufficient authorizations assigned to the user trying to access the XI cache data. Specifically, the user lacks the necessary roles or permissions that allow them to view the cache information.

    Solution:

    To resolve this issue, you need to ensure that the user has the appropriate authorizations. Here are the steps to do that:

    1. Identify Required Authorizations:

      • The user needs to have the necessary roles that include authorization objects related to XI cache access. Common authorization objects include:
        • S_XI_CACHE - This object controls access to the XI cache.
        • S_USER_AUTH - This object may also be relevant depending on the specific access requirements.
    2. Assign Roles:

      • Work with your SAP security team or system administrator to assign the appropriate roles to the user. This may involve:
        • Adding the user to a role that has the necessary authorizations.
        • Creating a custom role if existing roles do not meet the requirements.
    3. Check User Profile:

      • After assigning the roles, verify that the user profile is updated and that the changes have taken effect. You can do this by using transaction SU01 to check the user’s authorizations.
    4. Testing:

      • Have the user log out and log back in to ensure that the new authorizations are applied. Then, attempt to access the XI cache data again to confirm that the issue is resolved.

    Related Information:

    • Transaction Codes:

      • SXMB_MONI - For monitoring messages in the Integration Engine.
      • SXI_CACHE - To view and manage the XI cache.
    • Documentation:

      • Refer to SAP Help documentation for detailed information on authorization objects and roles related to SAP PI/PO.
    • Best Practices:

      • Regularly review user roles and authorizations to ensure compliance with security policies.
      • Implement a change management process for role assignments to maintain a secure environment.

    If the issue persists after following these steps, further investigation may be required, including checking for any additional authorization checks or system-specific configurations that may be affecting access.

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