How To Fix SAI_CACHE002 - Cache cannot contain configurations for both &1&2 and &3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_CACHE - XI Configuration Cache

• Message number: 002

• Message text: Cache cannot contain configurations for both &1&2 and &3&4

What causes this issue?

The runtime cache contains a configuration for both &V1& and &V2&. In
this case it is not possible to determine exactly which of the two
configurations should take priority.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust the configuration in the Integration Directory accordingly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_CACHE002 - Cache cannot contain configurations for both &1&2 and &3&4 ?

  The SAP error message SAI_CACHE002 indicates that there is a conflict in the cache configuration. Specifically, it suggests that the cache cannot contain configurations for two different sets of parameters at the same time. The placeholders &1&2 and &3&4 typically represent the conflicting configuration identifiers.
  Cause:
  This error usually occurs when:
  
  There are conflicting entries in the cache for the same object or configuration type.
  The system is trying to load or access multiple configurations that are not compatible with each other.
  There may be a misconfiguration in the system settings or cache settings.
  
  Solution:
  To resolve the SAI_CACHE002 error, you can follow these steps:
  
  
  Clear the Cache:
  
  Go to transaction code SICF (HTTP Service Hierarchy Maintenance).
  Navigate to the relevant service and clear the cache.
  You can also use transaction code SICF to deactivate and then reactivate the service.
  
  
  
  Check Configuration:
  
  Review the configurations for the objects mentioned in the error message.
  Ensure that there are no conflicting settings or duplicate entries.
  
  
  
  Adjust Cache Settings:
  
  If applicable, adjust the cache settings in the relevant configuration areas to ensure that only one configuration is active at a time.
  
  
  
  Restart the Application:
  
  Sometimes, simply restarting the application or the relevant service can help clear up cache issues.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to caching.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SICF, SM12 (to check for locks), and SM21 (to check system logs) for further investigation.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to caching and configuration management for best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.