How To Fix SADT_REST004 - Password check failed due to internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: SADT_REST - Messages for ADT REST Framework

• Message number: 004

• Message text: Password check failed due to internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SADT_REST004 - Password check failed due to internal error ?

  The SAP error message SADT_REST004: Password check failed due to internal error typically indicates an issue with the password validation process in the SAP system. This error can arise from various underlying causes, and addressing it may require a few troubleshooting steps. Here are some potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: There may be misconfigurations in the security settings related to password policies or authentication methods.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Database Issues: Problems with the database that stores user credentials can lead to this error.
  User Lockout: The user account may be locked or disabled, which can trigger this error during password validation.
  Network Issues: Connectivity problems between the application server and the database or authentication service can also cause this error.
  
  Solutions:
  
  
  Check User Account Status:
  
  Verify if the user account is locked or disabled. You can do this by checking the user master record in transaction SU01.
  If the account is locked, unlock it and try again.
  
  
  
  Review Password Policies:
  
  Check the password policies configured in the system (transaction RZ10 for profile parameters).
  Ensure that the password complexity requirements are being met.
  
  
  
  System Logs:
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context about the internal error.
  Check the developer trace files (transaction ST11) for any additional details.
  
  
  
  Database Connection:
  
  Ensure that the connection to the database is stable and functioning correctly.
  Check for any database errors or issues that might affect user authentication.
  
  
  
  Apply Patches:
  
  Check for any available SAP Notes or patches that address this specific error. You can search the SAP Support Portal for relevant notes.
  
  
  
  Restart Services:
  
  Sometimes, restarting the application server or relevant services can resolve transient issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to SADT_REST004 for any specific fixes or recommendations.
  Documentation: Review SAP documentation regarding user management and password policies for best practices.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the SADT_REST004 error in your SAP system.