How To Fix SACF_CRYSTAL355 - Integrated 64 bit control cannot be started

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF_CRYSTAL -

• Message number: 355

• Message text: Integrated 64 bit control cannot be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SACF_CRYSTAL355 - Integrated 64 bit control cannot be started ?

  The SAP error message "SACF_CRYSTAL355 Integrated 64 bit control cannot be started" typically occurs in the context of SAP Crystal Reports or when using Crystal Reports integration with other SAP applications. This error indicates that the 64-bit version of the integrated control cannot be initialized or started, which can be due to several reasons.
  Causes:
  
  Missing or Corrupted Files: The necessary files for the 64-bit control may be missing or corrupted.
  Compatibility Issues: There may be compatibility issues between the version of Crystal Reports and the operating system or other software components.
  Incorrect Installation: The installation of Crystal Reports or its components may not have been completed correctly.
  Permissions Issues: The user may not have the necessary permissions to access the required files or components.
  Registry Issues: There may be issues with the Windows registry entries related to Crystal Reports.
  32-bit vs 64-bit Conflicts: If you are trying to run a 32-bit application in a 64-bit environment without the proper configurations, it can lead to this error.
  
  Solutions:
  
  Reinstall Crystal Reports: Uninstall and then reinstall the Crystal Reports software to ensure that all files are correctly installed.
  Check Compatibility: Ensure that the version of Crystal Reports you are using is compatible with your operating system and other software.
  Run as Administrator: Try running the application with administrative privileges to rule out permission issues.
  Repair Installation: Use the repair option in the installation wizard to fix any corrupted files.
  Check for Updates: Ensure that you have the latest updates and patches for Crystal Reports installed.
  Check Environment Variables: Ensure that the environment variables are set correctly for the Crystal Reports runtime.
  Review Logs: Check the application logs for any additional error messages that might provide more context on the issue.
  Registry Fixes: If you are comfortable with it, check the Windows registry for any incorrect entries related to Crystal Reports and fix them. (Be cautious when editing the registry.)
  
  Related Information:
  
  Documentation: Refer to the official SAP Crystal Reports documentation for troubleshooting steps specific to your version.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the "SACF_CRYSTAL355 Integrated 64 bit control cannot be started" error.