How To Fix SACF_CRYSTAL102 - Crystal Control: XML user cannot be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF_CRYSTAL -

• Message number: 102

• Message text: Crystal Control: XML user cannot be interpreted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SACF_CRYSTAL102 - Crystal Control: XML user cannot be interpreted ?

  The SAP error message SACF_CRYSTAL102, which states "Crystal Control: XML user cannot be interpreted," typically occurs in the context of SAP Crystal Reports or SAP BusinessObjects when there is an issue with user authentication or the configuration of the XML user settings.
  Cause:
  
  Invalid User Credentials: The XML user credentials provided may be incorrect or not recognized by the system.
  Configuration Issues: There may be a misconfiguration in the Crystal Reports or BusinessObjects environment, particularly in the way users are defined or how XML data sources are set up.
  User Permissions: The user may not have the necessary permissions to access the resources or reports they are trying to use.
  Corrupted User Profile: The user profile in the system may be corrupted or improperly set up.
  
  Solution:
  
  Verify User Credentials: Check the username and password being used for the XML user. Ensure they are correct and that the user exists in the system.
  Check User Configuration: Review the configuration settings for the XML user in the Crystal Reports or BusinessObjects environment. Ensure that the user is properly defined and that all necessary attributes are set.
  Review Permissions: Ensure that the user has the appropriate permissions to access the reports or data sources they are trying to use. This may involve checking user roles and access rights in the BusinessObjects Central Management Console (CMC).
  Recreate User Profile: If the user profile is suspected to be corrupted, consider deleting and recreating the user profile in the system.
  Consult Logs: Check the application logs for more detailed error messages that may provide additional context about the issue.
  Update Software: Ensure that you are using the latest version of SAP Crystal Reports or BusinessObjects, as updates may contain bug fixes and improvements.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Crystal Reports and BusinessObjects for detailed information on user management and configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the SACF_CRYSTAL102 error effectively.