How To Fix SACF279 - Directory &1 does not exist; certificate not installed

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF - Error messages

• Message number: 279

• Message text: Directory &1 does not exist; certificate not installed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SACF279 - Directory &1 does not exist; certificate not installed ?

  The SAP error message SACF279 indicates that a specified directory does not exist, and as a result, a required certificate is not installed. This error typically occurs in the context of secure communication setups, such as when using SSL/TLS for secure connections.
  Cause:
  
  Missing Directory: The directory specified in the error message does not exist on the file system. This could be due to a misconfiguration or an incorrect path.
  Certificate Not Installed: The absence of the required certificate in the specified directory leads to this error. The system cannot find the necessary files to establish a secure connection.
  Permissions Issue: Even if the directory exists, the user or service account running the SAP application may not have the necessary permissions to access the directory or its contents.
  
  Solution:
  
  
  Verify Directory Path:
  
  Check the configuration settings in your SAP system to ensure that the directory path specified is correct.
  If the directory does not exist, create it at the specified location.
  
  
  
  Install the Required Certificate:
  
  Obtain the necessary SSL/TLS certificate that needs to be installed.
  Place the certificate in the correct directory as specified in the configuration.
  Ensure that the certificate is in the correct format (e.g., .crt, .pem).
  
  
  
  Check Permissions:
  
  Ensure that the user or service account running the SAP application has the necessary read and execute permissions for the directory and the certificate files.
  Adjust permissions as needed to allow access.
  
  
  
  Restart Services:
  
  After making changes, restart the relevant SAP services to ensure that the changes take effect.
  
  
  
  Check Logs:
  
  Review the SAP application logs for any additional error messages or warnings that may provide further insight into the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring SSL/TLS and managing certificates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for assistance from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SACF279 error and ensure that the necessary certificates are correctly installed and accessible.