How To Fix SACF271 - ID cannot be created from the certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF - Error messages

• Message number: 271

• Message text: ID cannot be created from the certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SACF271 - ID cannot be created from the certificate ?

  The SAP error message SACF271, which states "ID cannot be created from the certificate," typically occurs in the context of SAP systems when there is an issue with the digital certificate used for authentication or secure communication. This error can arise in various scenarios, such as when setting up secure connections, using SSL/TLS, or during the configuration of SAP Cloud Platform services.
  Causes:
  
  Invalid Certificate: The certificate being used may be expired, not trusted, or incorrectly formatted.
  Missing Private Key: The private key associated with the certificate may be missing or not correctly configured.
  Certificate Chain Issues: There may be issues with the certificate chain, such as missing intermediate certificates.
  Incorrect Configuration: The configuration settings in the SAP system for SSL/TLS may be incorrect.
  User Permissions: The user or service account may not have the necessary permissions to access the certificate store or the certificate itself.
  
  Solutions:
  
  Check Certificate Validity: Ensure that the certificate is valid, not expired, and correctly formatted. You can use tools like OpenSSL to inspect the certificate.
  Install Missing Certificates: If there are missing intermediate or root certificates, install them in the appropriate certificate store.
  Verify Private Key: Ensure that the private key associated with the certificate is present and correctly configured in the SAP system.
  Review Configuration Settings: Check the SSL/TLS configuration settings in the SAP system to ensure they are correct. This includes verifying the paths to the certificate and private key.
  Check User Permissions: Ensure that the user or service account has the necessary permissions to access the certificate and its private key.
  Restart Services: After making changes, restart the relevant SAP services to ensure that the changes take effect.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SACF271 for any specific patches or updates that may address this issue.
  Documentation: Refer to the official SAP documentation for guidance on configuring SSL/TLS and managing certificates in your specific SAP environment.
  Logs: Review the SAP system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.