How To Fix SACF264 - Problems with the digital signature

SAP Error Message - Details

• Message type: E = Error

• Message class: SACF - Error messages

• Message number: 264

• Message text: Problems with the digital signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SACF264 - Problems with the digital signature ?

  The SAP error message SACF264, which indicates "Problems with the digital signature," typically arises in scenarios involving digital signatures in SAP applications, particularly when dealing with documents or transactions that require authentication and integrity verification.
  Causes of SACF264
  
  Invalid Digital Signature: The digital signature may be invalid due to corruption, tampering, or an issue with the signing process.
  Certificate Issues: The certificate used for signing may be expired, revoked, or not trusted by the system.
  Configuration Problems: Incorrect configuration of the digital signature settings in the SAP system can lead to this error.
  Missing Components: Required components or libraries for handling digital signatures may be missing or not properly installed.
  User Authorization: The user may not have the necessary authorizations to validate or create digital signatures.
  
  Solutions to SACF264
  
  
  Check the Digital Signature:
  
  Verify that the digital signature is valid and has not been tampered with.
  If possible, re-sign the document or transaction.
  
  
  
  Review Certificates:
  
  Check the validity of the certificate used for signing. Ensure it is not expired or revoked.
  Ensure that the certificate is properly installed in the SAP system and is trusted.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to digital signatures in the SAP system. Ensure that all necessary parameters are correctly set.
  Consult the SAP documentation for the specific module you are working with to ensure compliance with the required settings.
  
  
  
  Install Missing Components:
  
  If any components or libraries are missing, install them as per the SAP guidelines.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to perform actions related to digital signatures. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on digital signatures and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check system logs (transaction codes like SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SACF264 error related to digital signatures in your SAP environment.