How To Fix SAC_TOOLS036 - Required reset action has failed for servers:

SAP Error Message - Details

• Message type: E = Error

• Message class: SAC_TOOLS - Message Class for ABAP Channels tools

• Message number: 036

• Message text: Required reset action has failed for servers:

What causes this issue?

Required reset action has failed for servers:

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Start the function module "PF_CHANGE_PARAMETER" for every application
server(s) and set the following parameters to theirs default values:
- RFCRECNO
- HTTPRECNO
- AMCRECNO
- APCRECNO

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAC_TOOLS036 - Required reset action has failed for servers: ?

  The SAP error message SAC_TOOLS036, which indicates that a required reset action has failed for servers, typically arises in the context of SAP Analytics Cloud (SAC) or related SAP environments. This error can occur due to various reasons, including issues with server configuration, connectivity problems, or resource limitations.
  Causes:
  
  Server Configuration Issues: Misconfigurations in the server settings can lead to failures in executing required reset actions.
  Resource Limitations: Insufficient memory, CPU, or other resources on the server can prevent the reset action from completing successfully.
  Network Connectivity Problems: Issues with network connectivity between the client and server can lead to failed actions.
  Service Outages: Temporary outages or maintenance activities on the SAP services can also trigger this error.
  Permissions Issues: Lack of necessary permissions for the user or service account attempting to perform the reset action.
  
  Solutions:
  
  Check Server Status: Verify the status of the servers involved. Ensure that they are up and running without any issues.
  Review Configuration Settings: Check the configuration settings for the servers to ensure they are correctly set up.
  Monitor Resource Usage: Use monitoring tools to check the resource usage on the server. If resources are low, consider scaling up the server or optimizing resource usage.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the client and the server.
  Check Logs: Review the logs for more detailed error messages that can provide insights into why the reset action failed.
  Retry the Action: Sometimes, simply retrying the reset action after a short period can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Analytics Cloud for specific guidance on server management and troubleshooting.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that your SAP environment is up to date with the latest patches and updates, as these can resolve known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the SAC_TOOLS036 error.