How To Fix SAC_TOOLS004 - Please check the entered timestamp

SAP Error Message - Details

• Message type: E = Error

• Message class: SAC_TOOLS - Message Class for ABAP Channels tools

• Message number: 004

• Message text: Please check the entered timestamp

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAC_TOOLS004 - Please check the entered timestamp ?

  The SAP error message SAC_TOOLS004, which states "Please check the entered timestamp," typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue with the timestamp format or the value being entered. This error can arise in various scenarios, such as when scheduling data imports, setting up data connections, or configuring time-based settings.
  Causes:
  
  Incorrect Timestamp Format: The timestamp may not be in the expected format. SAP systems often require timestamps to be in a specific format (e.g., YYYY-MM-DD HH:MM:SS).
  Invalid Date/Time Values: The entered timestamp may represent a date or time that is not valid (e.g., February 30th).
  Time Zone Issues: The timestamp may not account for the correct time zone, leading to discrepancies.
  Data Type Mismatch: The field expecting a timestamp may be receiving a different data type (e.g., string instead of a date).
  Locale Settings: The locale settings of the user or the system may affect how timestamps are interpreted.
  
  Solutions:
  
  Check Timestamp Format: Ensure that the timestamp is in the correct format as required by SAP. For example, use the format YYYY-MM-DD HH:MM:SS.
  Validate Date/Time Values: Double-check the values you are entering to ensure they are valid dates and times.
  Adjust Time Zone: If applicable, make sure that the timestamp reflects the correct time zone. You may need to convert the time to UTC or the time zone expected by the system.
  Use Correct Data Types: Ensure that the data type of the input matches what is expected by the system. If a timestamp is expected, make sure you are not passing a string or other data type.
  Review Locale Settings: Check the locale settings in your SAP Analytics Cloud environment to ensure they align with the format you are using.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on timestamp formats and data types.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to resolve the SAC_TOOLS004 error and successfully enter the required timestamp.