How To Fix SABAP_DEMOS_CR035 - Customer not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SABAP_DEMOS_CR - Exception Texts of the Car Rental Application

• Message number: 035

• Message text: Customer not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SABAP_DEMOS_CR035 - Customer not found ?

  The SAP error message SABAP_DEMOS_CR035: Customer not found typically indicates that the system is unable to locate a customer record in the database based on the criteria provided. This error can occur in various scenarios, such as during the creation of sales orders, customer master data maintenance, or when trying to retrieve customer information.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or does not exist in the system.
  Customer Not Created: The customer may not have been created in the system yet.
  Data Inconsistency: There may be inconsistencies in the database or issues with data synchronization.
  Inactive Customer: The customer record may exist but is marked as inactive or blocked.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer Record: If the customer does not exist, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or VD01 (Create Customer for Sales Area).
  Check Customer Status: Use transaction code XD03 (Display Customer) to check if the customer exists and verify its status (active/inactive).
  Data Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to ensure the database is functioning correctly.
  Authorization Check: Ensure that you have the necessary authorizations to access customer data. You may need to contact your system administrator for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, VD01, VD02, and VD03 for customer master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer data retrieval.
  User Roles: Review user roles and authorizations in the SAP system to ensure proper access rights.
  Documentation: Refer to SAP documentation or help files for more detailed information on customer master data management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.