How To Fix SA791 - Relationship & deleted logically

SAP Error Message - Details

• Message type: E = Error

• Message class: SA -

• Message number: 791

• Message text: Relationship & deleted logically

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SA791 - Relationship & deleted logically ?

  The SAP error message SA791 ("Relationship & deleted logically") typically occurs in the context of SAP's data management, particularly when dealing with master data relationships, such as those found in the SAP Customer Relationship Management (CRM) or SAP Master Data Governance (MDG) modules. This error indicates that a relationship between two objects (like a customer and a sales order) has been logically deleted, meaning that while the data may still exist in the database, it is no longer active or valid for processing.
  Cause:
  
  Logical Deletion: The relationship between two entities has been marked as logically deleted. This can happen due to data maintenance activities, such as data cleansing or archiving processes.
  Data Inconsistency: There may be inconsistencies in the data that lead to the relationship being flagged as deleted.
  Configuration Issues: Incorrect configuration settings in the system can lead to relationships being improperly managed or deleted.
  
  Solution:
  
  Check Relationship Status: Use transaction codes like BP (Business Partner) or SE16N (Data Browser) to check the status of the relationship in question. Look for any flags or indicators that show the relationship is logically deleted.
  Recreate the Relationship: If the relationship is indeed deleted and needs to be active, you may need to recreate it. This can often be done through the relevant transaction or interface in SAP.
  Data Consistency Check: Run data consistency checks to identify any other potential issues in the master data that may be causing this error.
  Review Change Logs: Check the change logs to see when and why the relationship was deleted. This can provide insights into whether it was a manual action or part of a batch process.
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have specific patches or solutions for your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SE16N, SM37 (to check job logs), and SLG1 (to check application logs).
  SAP Notes: Search for SAP Notes related to error SA791 in the SAP Support Portal for any specific fixes or recommendations.
  Data Management Best Practices: Ensure that your organization has a robust data management strategy to prevent logical deletions from occurring unexpectedly.
  
  By following these steps, you should be able to diagnose and resolve the SA791 error in your SAP environment.