How To Fix SA102 - Printing stopped


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SA -

  • Message number: 102

  • Message text: Printing stopped

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SA102 - Printing stopped ?

    The SAP error message SA102, which indicates "Printing stopped," typically occurs when there is an issue with the printing process in the SAP system. This can be due to various reasons, including configuration issues, printer settings, or connectivity problems. Here’s a breakdown of the potential causes, solutions, and related information:

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be set up as a valid output device.
    2. Printer Status: The printer could be offline, out of paper, or experiencing a hardware malfunction.
    3. Output Device Settings: The output device settings in SAP may not match the actual printer capabilities (e.g., paper size, print resolution).
    4. User Authorizations: The user may not have the necessary authorizations to print to the specified output device.
    5. Spool Request Issues: There may be issues with the spool request, such as it being deleted or not processed correctly.
    6. Network Issues: There could be network connectivity problems between the SAP system and the printer.

    Solutions:

    1. Check Printer Status: Ensure that the printer is powered on, connected, and has paper and ink/toner. Check for any error messages on the printer itself.
    2. Verify Printer Configuration: Go to the SAP transaction SPAD (Spool Administration) and check the configuration of the output device. Ensure that it is set up correctly and is active.
    3. Review Output Device Settings: Ensure that the output device settings in SAP match the printer's capabilities. This includes checking the device type, paper size, and other relevant settings.
    4. Check User Authorizations: Verify that the user has the necessary permissions to print to the specified output device. This can be checked in transaction SU01 (User Maintenance).
    5. Examine Spool Requests: Use transaction SP01 (Spool Request) to check the status of the spool requests. Look for any errors or issues with the requests that may indicate why printing has stopped.
    6. Network Troubleshooting: If the printer is networked, ensure that there are no network issues preventing communication between the SAP system and the printer.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request
      • SU01: User Maintenance
    • SAP Notes: Check SAP Notes for any known issues or patches related to printing problems. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Refer to SAP documentation for detailed information on configuring printers and troubleshooting printing issues.

    If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or technical support for further assistance.

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