How To Fix S_OSP_WF_MSG063 - No subsititution details for workitem &1 for recipient &2

SAP Error Message - Details

• Message type: E = Error

• Message class: S_OSP_WF_MSG - Message class for Workflow Patterns

• Message number: 063

• Message text: No subsititution details for workitem &1 for recipient &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_OSP_WF_MSG063 - No subsititution details for workitem &1 for recipient &2 ?

  The SAP error message S_OSP_WF_MSG063 indicates that there are no substitution details available for a specific work item for a given recipient. This typically occurs in the context of SAP Workflow, where a work item is assigned to a user, but there is no defined substitution for that user.
  Cause:
  
  No Substitution Defined: The primary cause of this error is that the user (recipient) does not have any active substitution defined in the system. Substitution allows another user to take over tasks or work items when the original user is unavailable.
  Incorrect User Assignment: The work item may be incorrectly assigned to a user who does not have a substitution set up.
  Workflow Configuration Issues: There may be issues in the workflow configuration that prevent the system from recognizing the substitution details.
  User Status: The user may be in a status that does not allow for substitutions (e.g., locked or inactive).
  
  Solution:
  
  
  Define Substitution:
  
  Go to the transaction code SWUS (Substitution Management) or SWI1 (Work Item Selection) to check if the user has a substitution defined.
  If not, create a substitution for the user by specifying the substitute user and the validity period.
  
  
  
  Check User Assignment:
  
  Verify that the work item is correctly assigned to the intended user. You can do this by checking the workflow instance and ensuring that the recipient is correct.
  
  
  
  Review Workflow Configuration:
  
  Check the workflow configuration to ensure that it is set up correctly to handle substitutions. This may involve reviewing the workflow definition and ensuring that it includes the necessary steps for handling substitutions.
  
  
  
  User Status Check:
  
  Ensure that the user is active and not locked. You can check this in the user master record (transaction code SU01).
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the substitution is recognized and that the work item can be processed without errors.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWUS: Substitution Management
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection for Frequent Tasks
  SWI2_DURA: Work Item Selection for Duration Tasks
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation on workflow management and substitution processes for more detailed guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.