How To Fix S_ORA_MON116 - Error occured in Internet Graphics Server while building image data

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ORA_MON - Oracle DB monitor via DBA Cockpit

• Message number: 116

• Message text: Error occured in Internet Graphics Server while building image data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_ORA_MON116 - Error occured in Internet Graphics Server while building image data ?

  The SAP error message S_ORA_MON116 indicates that there was an issue in the Internet Graphics Server (IGS) while it was attempting to build image data. This error can occur in various scenarios, often related to the generation of graphical content, such as charts or reports, in SAP applications.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the Internet Graphics Server or the SAP system can lead to this error.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can prevent the IGS from processing requests properly.
  Network Issues: Problems with network connectivity can disrupt communication between the SAP application and the IGS.
  Data Issues: Corrupted or invalid data being processed can cause the IGS to fail when trying to generate images.
  Software Bugs: There may be bugs in the version of the IGS or the SAP application you are using.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Internet Graphics Server. Ensure that all parameters are set correctly according to SAP documentation.
  Monitor System Resources: Use system monitoring tools to check CPU and memory usage. If resources are low, consider optimizing the system or upgrading hardware.
  Network Diagnostics: Verify network connectivity between the SAP application server and the IGS. Check for any firewalls or network policies that might be blocking communication.
  Data Validation: Ensure that the data being processed is valid and not corrupted. You may need to run data validation checks or clean up the data.
  Update Software: Check for any available updates or patches for the IGS and the SAP application. Applying the latest updates can resolve known bugs.
  Review Logs: Check the IGS logs and SAP application logs for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the Internet Graphics Server for configuration and troubleshooting guidelines.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.