How To Fix S_NWDEMO_COMMON_MSG003 - Error during synchronous communication for ATP Check

SAP Error Message - Details

• Message type: E = Error

• Message class: S_NWDEMO_COMMON_MSG - Messages related to S_NWDEMO_COMMON

• Message number: 003

• Message text: Error during synchronous communication for ATP Check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_NWDEMO_COMMON_MSG003 - Error during synchronous communication for ATP Check ?

  The SAP error message S_NWDEMO_COMMON_MSG003 typically indicates that there was an issue during synchronous communication for an Available-to-Promise (ATP) check. This error can arise in various scenarios, particularly when dealing with order processing, inventory checks, or supply chain management.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the backend services or databases.
  Configuration Errors: Incorrect configuration settings in the SAP system related to ATP checks or communication settings.
  Service Unavailability: The service responsible for handling ATP checks may be down or not properly configured.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the ATP check.
  Data Issues: Missing or incorrect data in the master data or transaction data that is required for the ATP check.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting communication between the SAP system and the backend services.
  Review Configuration Settings: Verify the configuration settings for ATP checks in the SAP system. This includes checking the settings in the relevant modules (like SD, MM) and ensuring that all necessary services are correctly configured.
  Service Status: Check the status of the services involved in the ATP check. If any services are down, work with your IT team to restart them or resolve any issues.
  User Authorizations: Ensure that the user or service account has the necessary authorizations to perform ATP checks. You may need to review and adjust roles and permissions.
  Data Validation: Check the master data (like material master, customer master) and transaction data (like sales orders, purchase orders) for completeness and correctness. Ensure that all required fields are populated and valid.
  SAP Notes and Support: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for ATP checks and related modules for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like MD04, CO09, etc.) that can help you analyze stock levels and ATP situations.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance, providing them with detailed logs and error messages to facilitate troubleshooting.