How To Fix S_ISSUE021 - No authorization to create a message

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ISSUE - Issue Management

• Message number: 021

• Message text: No authorization to create a message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S_ISSUE021 - No authorization to create a message ?

  The SAP error message S_ISSUE021, which states "No authorization to create a message," typically occurs when a user attempts to create a message (such as a support message or incident) in the SAP system but lacks the necessary authorizations to perform that action. This can happen in various SAP modules, including SAP Solution Manager or SAP Support Portal.
  Cause:
  The primary cause of this error is insufficient authorization in the user's role or profile. The user may not have the required permissions assigned to their user ID to create messages in the system. This can be due to:
  
  Missing Authorization Objects: The user lacks the necessary authorization objects related to message creation.
  Role Assignment: The user’s role does not include the necessary permissions for the action they are trying to perform.
  Profile Issues: The user profile may not be correctly configured to allow message creation.
  
  Solution:
  To resolve the S_ISSUE021 error, follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 and enter the user ID to review the roles assigned to the user. Ensure that the user has the appropriate roles that include the necessary authorizations for message creation.
  
  
  
  Modify Roles:
  
  If the user lacks the required roles, you may need to assign the correct roles that include the necessary authorizations. This can be done by a system administrator or a user with the appropriate permissions.
  
  
  
  Authorization Objects:
  
  Check the relevant authorization objects (e.g., S_SMSG, S_TCODE, etc.) that control message creation. Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security team or basis team. They can help analyze the authorization issues and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  
  Authorization Objects:
  
  S_SMSG: Authorization for Message Management
  S_TCODE: Authorization for Transaction Codes
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on authorization management and troubleshooting authorization issues.
  
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the S_ISSUE021 error in SAP.