How To Fix S_ISSUE009 - Unable to open the selected file type

SAP Error Message - Details

• Message type: E = Error

• Message class: S_ISSUE - Issue Management

• Message number: 009

• Message text: Unable to open the selected file type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S_ISSUE009 - Unable to open the selected file type ?

  The SAP error message S_ISSUE009: Unable to open the selected file type typically occurs when a user attempts to open a file in SAP that is not supported or recognized by the system. This can happen in various contexts, such as when trying to upload a file, download a report, or access a document.
  Causes:
  
  Unsupported File Format: The file type you are trying to open is not supported by SAP. For example, if you are trying to open a file with an uncommon extension or a format that SAP does not recognize.
  File Corruption: The file may be corrupted or damaged, making it unreadable by SAP.
  Missing Software: The necessary software or application to open the file type is not installed on your system.
  User Permissions: You may not have the necessary permissions to access or open the file.
  Configuration Issues: There may be configuration settings in SAP that restrict certain file types from being opened.
  
  Solutions:
  
  Check File Format: Ensure that the file you are trying to open is in a supported format. Common formats include .txt, .csv, .xls, .xlsx, etc. Refer to SAP documentation for a list of supported file types.
  File Integrity: Verify that the file is not corrupted. Try opening it with another application to see if it works.
  Install Required Software: If the file type requires specific software (like a certain version of Excel for .xls or .xlsx files), ensure that it is installed on your system.
  Permissions Check: Confirm that you have the necessary permissions to access the file. Contact your SAP administrator if you suspect permission issues.
  SAP Configuration: Check with your SAP Basis or system administrator to ensure that there are no configuration settings that are preventing the file from being opened.
  Use Alternative Methods: If the file cannot be opened directly, consider using alternative methods to access the data, such as converting the file to a supported format or using a different application to view the content.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for guidelines on supported file types and formats.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.