How To Fix S_CUS_IMG_ACTIVITY038 - IMG activity data not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: S_CUS_IMG_ACTIVITY - IMG Activity

• Message number: 038

• Message text: IMG activity data not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S_CUS_IMG_ACTIVITY038 - IMG activity data not saved ?

  The SAP error message S_CUS_IMG_ACTIVITY038, which indicates that "IMG activity data not saved," typically occurs when there is an issue with saving configuration changes in the Implementation Guide (IMG) of SAP. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Authorization Issues: The user may not have the necessary authorizations to save changes in the IMG. This is a common reason for encountering this error.
  
  
  Locking Issues: Another user might be editing the same IMG activity, leading to a lock that prevents saving changes.
  
  
  Technical Errors: There could be technical issues such as database connectivity problems, system performance issues, or temporary glitches in the SAP system.
  
  
  Transport Issues: If the changes are part of a transport request, there might be issues with the transport request itself, such as it being incomplete or not properly released.
  
  
  Configuration Errors: There may be inconsistencies or errors in the configuration data being saved.
  
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to make changes in the IMG. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  
  
  Check for Locks: Use transaction SM12 to check if there are any locks on the IMG activity. If another user is editing the same activity, coordinate with them to resolve the conflict.
  
  
  Technical Checks: 
  
  Check the system logs (transaction SM21) for any errors or warnings that might indicate a technical issue.
  Ensure that the database is functioning correctly and that there are no connectivity issues.
  
  
  
  Transport Request: If the changes are part of a transport request, ensure that the request is properly created, released, and that there are no issues with the transport directory.
  
  
  Review Configuration: Double-check the configuration data being saved for any inconsistencies or errors. Make sure all required fields are filled out correctly.
  
  
  System Restart: In some cases, a system restart may resolve temporary glitches. However, this should be done with caution and typically requires coordination with the system administration team.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SU53: Authorization check
  SM12: Lock entries
  SM21: System log
  SE01/SE09/SE10: Transport management
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to IMG activities and configuration management for best practices and guidelines.
  
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.