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How To Fix S_CUS_IMG018 - The system has made the settings for Microsoft Word or WordPro


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S_CUS_IMG - Messages for Project Processing/Administration

  • Message number: 018

  • Message text: The system has made the settings for Microsoft Word or WordPro

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message S_CUS_IMG018 - The system has made the settings for Microsoft Word or WordPro ?

    The SAP error message S_CUS_IMG018 typically indicates an issue with the integration between SAP and Microsoft Word (or WordPro). This error often arises when there are problems with the configuration settings for the document generation or when the system is unable to properly access or utilize the Microsoft Word application for generating documents.

    Cause:

    1. Configuration Issues: The settings for Microsoft Word or WordPro in the SAP system may not be correctly configured.
    2. Missing Components: Required components or add-ons for the integration may be missing or not properly installed.
    3. Version Compatibility: There may be compatibility issues between the version of SAP and the version of Microsoft Word being used.
    4. User Authorizations: The user may not have the necessary authorizations to access the document generation features.
    5. Network Issues: If SAP is trying to access Word over a network and there are connectivity issues, this could also lead to the error.

    Solution:

    1. Check Configuration:

      • Go to the SAP Easy Access screen and navigate to the relevant configuration settings for Microsoft Word.
      • Ensure that the paths and settings for Microsoft Word are correctly specified.
    2. Install Required Components:

      • Ensure that all necessary components for SAP and Microsoft Word integration are installed. This may include specific SAP add-ons or plugins.
    3. Verify Compatibility:

      • Check the compatibility of the versions of SAP and Microsoft Word. If there are known issues, consider upgrading or downgrading to a compatible version.
    4. User Authorizations:

      • Verify that the user has the necessary authorizations to perform document generation tasks. This may involve checking roles and permissions in the SAP system.
    5. Test Connectivity:

      • If the integration relies on network access, ensure that there are no network issues preventing SAP from accessing Microsoft Word.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific version of SAP you are using for any additional troubleshooting steps or known issues.
    7. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific fixes or patches related to this error message.
    • Documentation: Review the official SAP documentation for details on configuring Microsoft Word integration.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue causing the S_CUS_IMG018 error in your SAP system.

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