How To Fix S7711 - Performance data for key &1 could not be read


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S7 - Runtime Analysis: Message Texts

  • Message number: 711

  • Message text: Performance data for key &1 could not be read

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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Smart SAP Assistant

  • What is the cause and solution for SAP error message S7711 - Performance data for key &1 could not be read ?

    The SAP error message S7711, which states "Performance data for key &1 could not be read," typically indicates an issue with accessing performance data related to a specific key in the SAP system. This error can occur in various contexts, such as during performance analysis or when trying to retrieve specific metrics.

    Causes:

    1. Missing Data: The performance data for the specified key may not exist in the database. This can happen if the data has not been collected or if it has been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to access the performance data.
    3. Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
    4. Configuration Issues: The system may not be properly configured to collect or store performance data.
    5. System Performance: High load on the system may lead to temporary unavailability of performance data.

    Solutions:

    1. Check Data Availability: Verify if the performance data for the specified key exists. You can do this by checking the relevant tables or using transaction codes that display performance metrics.
    2. User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the performance data. This may involve checking roles and permissions in the user profile.
    3. Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any signs of corruption or connectivity issues.
    4. Configuration Review: Review the configuration settings related to performance data collection. Ensure that the necessary settings are enabled and correctly configured.
    5. System Monitoring: Monitor the system performance to identify any high load situations that may be affecting data retrieval. If the system is under heavy load, consider optimizing performance or scheduling data retrieval during off-peak hours.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes related to performance monitoring, such as ST03N (Workload Analysis) or ST04 (Database Performance Analysis).
    • SAP Documentation: Refer to SAP's official documentation for detailed information on performance data collection and analysis.
    • Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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