How To Fix /S4PPM/UI002 - An error has occurred. Contact technical support.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /S4PPM/UI -

  • Message number: 002

  • Message text: An error has occurred. Contact technical support.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /S4PPM/UI002 - An error has occurred. Contact technical support. ?

    The SAP error message /S4PPM/UI002 An error has occurred. Contact technical support. is a generic error message that indicates an issue has occurred within the SAP system, specifically in the context of the SAP S/4HANA Project and Portfolio Management (PPM) module. This error can arise from various underlying causes, and troubleshooting it typically requires a systematic approach.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration settings in the PPM module or related components.
    2. Authorization Problems: The user may not have the necessary authorizations to perform the action.
    3. Data Issues: Inconsistent or corrupted data in the database that the application is trying to access.
    4. System Bugs: There may be bugs in the software that need to be addressed through patches or updates.
    5. Network Issues: Connectivity problems between the client and the SAP server.
    6. Browser Compatibility: If using a web interface, there may be compatibility issues with the browser being used.

    Solutions:

    1. Check Configuration: Review the configuration settings in the PPM module to ensure they are set up correctly.
    2. User Authorizations: Verify that the user has the necessary authorizations to access the PPM functionalities.
    3. Data Validation: Check for any inconsistencies or corruption in the data. This may involve running data consistency checks or validating input data.
    4. System Logs: Review the system logs (transaction codes like SLG1 for application logs) to identify any specific errors or warnings that can provide more context.
    5. Update Software: Ensure that the SAP system is up to date with the latest patches and updates. Check the SAP Support Portal for any known issues and fixes.
    6. Browser Check: If using a web interface, try accessing the application using a different browser or clearing the browser cache.
    7. Contact Technical Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP technical support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
    • Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues.
    • Documentation: Review the official SAP documentation for the PPM module for any additional troubleshooting steps or best practices.

    Conclusion:

    Since the error message is generic, identifying the specific cause may require a combination of the above steps. Always ensure to document any changes made during troubleshooting for future reference.

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