How To Fix /S4PPM/ODATA012 - HTTP communication error when requesting token

SAP Error Message - Details

• Message type: E = Error

• Message class: /S4PPM/ODATA -

• Message number: 012

• Message text: HTTP communication error when requesting token

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /S4PPM/ODATA012 - HTTP communication error when requesting token ?

  The SAP error message /S4PPM/ODATA012 HTTP communication error when requesting token typically indicates an issue with the communication between the SAP system and the OData service, particularly when trying to obtain an authentication token. This can occur in various scenarios, such as when using SAP Fiori applications or when integrating with other systems.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the OData service endpoint.
  Incorrect Configuration: The OData service might not be correctly configured in the SAP system, including incorrect URLs or authentication settings.
  Authentication Issues: The credentials used to request the token may be incorrect or not authorized.
  Service Availability: The OData service might be down or not available at the time of the request.
  SSL/TLS Issues: If the communication is over HTTPS, there may be issues with SSL certificates or TLS settings.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the OData service endpoint. You can use tools like ping or curl to test connectivity.
  Verify Configuration: Check the configuration settings for the OData service in the SAP system. Ensure that the service URL is correct and that the service is activated.
  Review Authentication Credentials: Make sure that the credentials used for authentication are correct and have the necessary permissions.
  Check Service Status: Verify that the OData service is up and running. You can check the service status in the backend system or through monitoring tools.
  Inspect SSL/TLS Settings: If using HTTPS, ensure that the SSL certificates are valid and properly configured. Check if the correct TLS version is being used.
  Firewall and Security Settings: Review firewall rules and security settings to ensure that they allow traffic between the SAP system and the OData service.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review the application logs and traces in the SAP system for more detailed error messages that can provide insights into the issue.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for OData services and authentication methods to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or SAP support for further assistance.