How To Fix /S4PPM/IPD_INTEGRTN003 - Communication error when creating collaboration. Contact help desk.

SAP Error Message - Details

• Message type: E = Error

• Message class: /S4PPM/IPD_INTEGRTN -

• Message number: 003

• Message text: Communication error when creating collaboration. Contact help desk.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /S4PPM/IPD_INTEGRTN003 - Communication error when creating collaboration. Contact help desk. ?

  The SAP error message /S4PPM/IPD_INTEGRTN003 Communication error when creating collaboration. Contact help desk. typically indicates that there is a communication issue between the SAP system and another system or service that is required for creating a collaboration in the Integrated Project Delivery (IPD) module of SAP S/4HANA.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external system or service.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can lead to communication failures.
  Authorization Issues: The user or service account may not have the necessary permissions to perform the action.
  Service Availability: The external service or system may be down or unavailable.
  Data Format Issues: The data being sent may not be in the expected format, leading to communication errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can communicate with the external system. You can use tools like ping or traceroute to check connectivity.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the external system. Ensure that all necessary endpoints, ports, and protocols are correctly set up.
  Check User Authorizations: Ensure that the user or service account has the necessary permissions to create collaborations. Review the roles and authorizations assigned to the user.
  Monitor External Services: Check the status of the external service or system to ensure it is operational. If it is down, you may need to wait until it is back online.
  Review Logs: Check the application logs in SAP for more detailed error messages that can provide additional context about the communication error.
  Test with Sample Data: If possible, try creating a collaboration with a minimal set of data to see if the issue is related to specific data being sent.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Integrated Project Delivery (IPD) module to understand the expected configurations and requirements for collaboration creation.
  Contact Help Desk: If the issue persists after trying the above solutions, it may be necessary to contact your internal help desk or SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  By following these steps, you should be able to diagnose and potentially resolve the communication error you are encountering.