How To Fix S10038 - Failed to get dbcc showcontig output

SAP Error Message - Details

• Message type: E = Error

• Message class: S10 - MS SQL Server Database monitor tools messages

• Message number: 038

• Message text: Failed to get dbcc showcontig output

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message S10038 - Failed to get dbcc showcontig output ?

  The SAP error message S10038: Failed to get dbcc showcontig output typically indicates an issue with the database consistency or fragmentation in the underlying database system, often related to Microsoft SQL Server when used with SAP systems. The DBCC SHOWCONTIG command is used to check the fragmentation of tables and indexes in SQL Server.
  Causes:
  
  Database Fragmentation: The database or specific tables may be highly fragmented, which can lead to performance issues and errors when trying to retrieve information about the database's structure.
  Permissions Issues: The user account that SAP is using to connect to the database may not have the necessary permissions to execute the DBCC SHOWCONTIG command.
  Database Corruption: There may be corruption in the database that is preventing the command from executing successfully.
  SQL Server Configuration: There may be configuration issues with the SQL Server instance that are affecting its ability to execute certain commands.
  
  Solutions:
  
  
  Check Permissions: Ensure that the user account used by SAP has the necessary permissions to execute DBCC commands. The user should have at least db_owner or db_ddladmin roles.
  
  
  Run DBCC CHECKDB: Execute the DBCC CHECKDB command on the database to check for any corruption. If corruption is found, follow the recommended steps to repair the database.
  DBCC CHECKDB('YourDatabaseName') WITH NO_INFOMSGS;
  
  
  Reduce Fragmentation: If fragmentation is the issue, consider rebuilding or reorganizing the indexes on the affected tables. This can be done using the following commands:
  
  
  To rebuild an index:
  ALTER INDEX [IndexName] ON [TableName] REBUILD;
  
  
  To reorganize an index:
  ALTER INDEX [IndexName] ON [TableName] REORGANIZE;
  
  
  
  
  Check SQL Server Logs: Review the SQL Server error logs for any additional information or errors that may provide more context about the issue.
  
  
  Update Statistics: Sometimes, outdated statistics can lead to performance issues. You can update statistics for the database or specific tables:
  EXEC sp_updatestats;
  
  
  Consult SAP Notes: Check the SAP Support Portal for any specific notes or patches related to this error message. There may be known issues or fixes available.
  
  
  Related Information:
  
  DBCC Commands: Familiarize yourself with other DBCC commands that can help maintain database integrity and performance.
  SQL Server Management: Regularly monitor and maintain your SQL Server instance to prevent fragmentation and other performance-related issues.
  SAP Basis Administration: Ensure that your SAP Basis team is aware of the issue, as they may need to perform additional checks or configurations.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support or your database administrator for further assistance.