How To Fix S1868 - The database snapshot call ended with error: &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: S1 - Statistik / SAP-Monitor

  • Message number: 868

  • Message text: The database snapshot call ended with error: &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message S1868 - The database snapshot call ended with error: & ?

    The SAP error message S1868, which states "The database snapshot call ended with error: &," typically indicates an issue with the database snapshot process in the SAP system. This error can arise from various underlying causes, and addressing it often requires a systematic approach to identify and resolve the issue.

    Possible Causes:

    1. Database Connectivity Issues: There may be problems with the connection between the SAP application server and the database server.
    2. Database Configuration Errors: Incorrect configuration settings in the database or SAP system can lead to snapshot errors.
    3. Insufficient Resources: The database server may be running low on resources (CPU, memory, disk space), which can prevent it from successfully creating a snapshot.
    4. Database Locks: If there are locks on the database that prevent the snapshot from being taken, this can trigger the error.
    5. Database Corruption: Corruption in the database can lead to various errors, including issues with taking snapshots.
    6. Version Compatibility: Incompatibility between the SAP version and the database version can also lead to errors.

    Solutions:

    1. Check Database Connectivity: Ensure that the SAP system can connect to the database without issues. You can test the connection using database tools or SAP transaction codes like DBACOCKPIT.
    2. Review Database Logs: Check the database logs for any specific error messages that can provide more context about the snapshot failure.
    3. Monitor Resource Usage: Use monitoring tools to check the resource usage on the database server. If resources are low, consider optimizing queries, increasing resources, or performing maintenance tasks.
    4. Check for Locks: Use database management tools to check for any locks that might be preventing the snapshot from being taken. Resolve any blocking sessions if necessary.
    5. Database Maintenance: Perform regular maintenance tasks such as reindexing, updating statistics, and checking for corruption.
    6. Update Software: Ensure that both the SAP system and the database are updated to compatible versions. Check for any patches or updates that may address known issues.
    7. Consult Documentation: Refer to SAP Notes and documentation related to your specific SAP version and database type for any known issues or recommended solutions.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes like DBACOCKPIT, ST22 (dump analysis), and SM21 (system log) to gather more information about the error.
    • Database Documentation: Review the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for any known issues related to snapshots.

    If the issue persists after trying the above solutions, it may be beneficial to engage SAP support or your database administrator for further assistance.

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