How To Fix S1590 - Could not generate RFC destination for SAP Support Portal

SAP Error Message - Details

• Message type: E = Error

• Message class: S1 - Statistik / SAP-Monitor

• Message number: 590

• Message text: Could not generate RFC destination for SAP Support Portal

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message S1590 - Could not generate RFC destination for SAP Support Portal ?

  The SAP error message S1590, which states "Could not generate RFC destination for SAP Support Portal," typically occurs when there is an issue with the configuration of the RFC (Remote Function Call) destination that is used to connect to the SAP Support Portal. This can happen for various reasons, including incorrect settings, missing authorizations, or network issues.
  Causes:
  
  Incorrect Configuration: The RFC destination may not be configured correctly in the SAP system.
  Missing Authorizations: The user trying to create or access the RFC destination may not have the necessary authorizations.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SAP Support Portal.
  SAP Notes: There may be missing or outdated SAP Notes that need to be applied to your system.
  System Settings: The system may not be set up to allow connections to the SAP Support Portal.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 and check the configuration of the RFC destination for the SAP Support Portal.
  Ensure that the connection type is set correctly (usually HTTP or HTTPS).
  Verify that the target host and service are correctly specified.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to create and manage RFC destinations.
  Check the roles assigned to the user and ensure they include the necessary permissions.
  
  
  
  Network Connectivity:
  
  Test the network connection to the SAP Support Portal. You can use tools like ping or telnet to check connectivity.
  Ensure that any firewalls or proxies are configured to allow traffic to the SAP Support Portal.
  
  
  
  Apply SAP Notes:
  
  Check for any relevant SAP Notes that may address this issue. You can search for notes related to RFC destinations and the SAP Support Portal.
  Apply any necessary updates or patches as recommended in the notes.
  
  
  
  System Settings:
  
  Ensure that the system is configured to allow connections to the SAP Support Portal. This may involve checking system parameters or settings related to external connections.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Support Portal: The SAP Support Portal is a web-based platform that provides access to SAP support services, including incident management, knowledge base articles, and software downloads.
  RFC Destinations: RFC destinations are used in SAP to define the connection parameters for remote function calls, allowing communication between different SAP systems or between SAP and external systems.
  SAP Notes: SAP Notes are documents published by SAP that provide information about known issues, fixes, and enhancements for SAP software.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.